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Privacy policy​

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Last Revised: 23 July 2025

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At Idunn Antwerp, your privacy matters. This Privacy Policy explains how we gather, use, share, and safeguard your personal data, in line with the General Data Protection Regulation (GDPR).

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1. What We Collect

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When you interact with us — whether browsing, purchasing, or contacting us — we may collect:

  • Personal Details – like your name, email, phone number, and delivery address.

  • Payment Data – secure payment method details for order completion.

  • Account Info – if you create an account, we store your login and user preferences.

  • Browsing Activity – including your IP address, device type, browser, and usage patterns.

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2. How We Use Your Data

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Your information helps us:

  • Complete Transactions – handling orders, deliveries, returns, and payments.

  • Assist You – offering customer care and answering your questions.

  • Stay in Touch – with your permission, we’ll send you news, promotions, and updates. You can opt out at any time.

  • Enhance Our Website – by analyzing user behavior and improving performance and navigation.

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3. When We Share Information

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We respect your privacy and only share your data when absolutely necessary:

  • With Trusted Partners – such as delivery couriers, payment processors, and tech support providers.

  • For Legal Reasons – if we’re required by law or regulatory obligations.

We do not sell or rent your personal data.

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4. Your Rights

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You’re in control of your information. Under GDPR, you can:

  • Access – request what data we hold about you.

  • Edit – correct any incorrect or outdated information.

  • Erase – ask us to remove your data in certain situations.

  • Restrict or Object – to how your data is processed, especially for marketing purposes.

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5. How We Protect Your Information

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We apply appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, or loss.​

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6. Wix Hosting & Payment Security​

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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7. Contact Details

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Need help or have questions about your data? Reach us anytime at: idunnantwerp@gmail.com

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8. Updates to This Policy

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This Privacy Policy may be updated occasionally. The most current version will always be available on our site with the revised date.

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Cookie policy

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Last Revised: 23 July 2025

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1. What Are Cookies?

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Cookies are small data files stored on your device when you visit our site. They help us remember your preferences and understand how you use our platform.

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2. Why We Use Cookies

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Cookies help us:

  • Run the Site Smoothly – they enable essential features like shopping cart functionality and account login.

  • Understand Visitors – we gather statistics to see how users navigate and interact with the site.

  • Personalize Your Experience – remembering things like your region or display preferences.

  • Serve Relevant Content – including targeted ads, only if you’ve agreed to it.

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3. Your Choice, Your Control

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You’ll see a cookie banner when you land on our site. From there, you can accept all cookies, reject them, or choose which ones you’re comfortable with. You can also update your preferences at any time.

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4. Third-Party Tools

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We may use third-party services (like analytics or advertising platforms) that set their own cookies. Please check their individual policies for details on how they manage your data.

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5. Changes to This Policy

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We might refresh this Cookie Policy to stay aligned with changing regulations or business practices. Updates go live as soon as they’re published on our site.

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6. Questions?

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Drop us a line at: idunnantwerp@gmail.com

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